Frequently asked questions
All the helpful answers to guide you through our e-commerce
Orders and personal account
How to place an order?
Ordering is very simple:
- Browse through the vast site catalog
- Add the products you're interested in to your virtual cart by clicking "Add to cart"
- Once you've finished selecting your items, click the button at the top marked with a shopping cart icon
- Log in with your credentials or create an account if you're a new customer
- Enter your shipping and payment details to complete your purchase
Is it necessary to be registered to place an order?
No, it is not necessary to be registered on the site to make a purchase.
Once you make your first purchase, a personal account will be created for you. You will be able to manage your account, shipping addresses, view your orders, and wishlists in a simple and immediate way.
Is there a minimum order?
No! There is no minimum spending requirement to complete a purchase. You can order even just one product!
How soon will my order be processed?
We have implemented a logistics system that is capable of packaging and shipping your order in very short time. The delivery time is approximately 3 business days from the order date.
This may vary due to force majeure, traffic conditions, road accessibility, or actions by the authorities. Orders are shipped Monday through Friday. Orders placed over the weekend will be processed starting the following Monday morning.
What payment methods do you accept?
You can pay with PayPal, credit card, bank transfer, or cash on delivery.
MilaSport products
What products does MilaSport offer?
The MilaSport product range includes:
- Pre Sport: warming cream to prepare muscles for physical activity.
- During Sport: protective and repairing cream to use during activity.
- After Sport: fatigue-relieving cream to promote post-workout recovery.
- Sports Ointments: specific formulations for particular needs.
Who contributed to the development of MilaSport products?
The products were developed in collaboration with professionals such as physiotherapists, osteopaths, and athletes, ensuring high-performance formulations.
Are MilaSport products tested?
Yes, the formulations have been tested by professional athletes who confirmed their high effectiveness and performance.
Which sports are MilaSport products suitable for?
The line is designed to be used in various sports, aimed at both men and women, with the goal of improving performance and well-being during physical activity.
How to request further information?
